Not specified (assumed in-office based on context).
Greet patients professionally
Verify insurance and demographics
Collect co-payments and balances
VillageMD is seeking a Patient Reception Specialist to enhance patient experiences by providing support and communication during appointments. The role involves managing patient documentation, facilitating appointments, and ensuring a welcoming atmosphere
Job Summary
The Patient Reception Specialist is responsible for providing patient support and communication to build trust and drive organizational loyalty.
Candidates must obtain copies of insurance cards, perform demographic validation, and collect payments upon check-in.
VillageMD offers a comprehensive benefits platform including Medical, Dental, Vision, Life, Disability, FSA coverages, and a 401k savings plan.
Matching Summary
Match Score: 85
VillageMD is seeking a Patient Reception Specialist to enhance patient experiences by providing support and communication during appointments. The role involves managing patient documentation, facilitating appointments, and ensuring a welcoming atmosphere.
Skills & Requirements
Must-have
Greet patients professionally
Verify insurance and demographics
Collect co-payments and balances
Schedule appointments per policy
Maintain clean waiting areas
Nice-to-have
Knowledge of CPT and ICD-10 coding
Proficient in EMR systems
Adept in medical terminology
Experience in primary care settings
Current BLS certification preferred
Key Requirements
High School Diploma or Equivalency required
Current BLS certification preferred
Experience in primary care or urgent care preferred