In this role, you'll play a critical part in system imaging, issue resolution for hardware and software, and managing assets and vendors
Job Summary
In this role, you'll play a critical part in system imaging, issue resolution for hardware and software, and managing assets and vendors.
Provide on-site and remote technical service support, installation, configuration, and problem resolution in Windows / Apple / MAC / Network environments.
Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
Matching Summary
In this role, you'll play a critical part in system imaging, issue resolution for hardware and software, and managing assets and vendors.
Skills & Requirements
Must-have
Windows and Mac OS support
system imaging
hardware and software issue resolution
asset and vendor management
IT hardware repair and OS management
Nice-to-have
passion for the travel industry
customer support improvement
professional writing and documentation skills
excellent verbal and written communication
driven and able to follow processes
Key Requirements
5+ years enterprise desktop support
AA degree in computer science preferred
Windows, Mac OS, Office Suites, Active Directory experience
Familiarity with travel reservation systems is an advantage