Base: £26,437 py; bonus/equity: not specified; ben...
Onsite
Customer focused communication skills
Efficient appointment booking management
Flexible shift availability including weekends
This is a front of house reception role that covers over our 8 sites and requires a very flexible, sociable and adaptable person with a passion for amazing customer service
Job Summary
This is a front of house reception role that covers over our 8 sites and requires a very flexible, sociable and adaptable person with a passion for amazing customer service.
The position involves welcoming clients and their pets, managing appointment bookings professionally, and following up with clients for outstanding payments.
Benefits include 5 weeks holiday plus bank holidays, career progression opportunities, staff discount schemes, and an enhanced wellbeing package prioritizing physical and mental health.
Matching Summary
This is a front of house reception role that covers over our 8 sites and requires a very flexible, sociable and adaptable person with a passion for amazing customer service.
Salary
Base: £26,437 per annum; Bonus/Equity: Not specified; Benefits: 5 weeks holiday plus bank holidays; Staff discount; Pension scheme
Skills & Requirements
Must-have
Customer focused communication skills
Efficient appointment booking management
Flexible shift availability including weekends
High level of attention to detail
Fast-paced environment adaptability
Nice-to-have
Previous veterinary experience desirable
Proactive and enthusiastic attitude
Ability to work alone effectively
Passion for amazing customer service
Adaptable to learning new systems
Key Requirements
Experience dealing with customers in a customer facing role
Excellent IT skills Microsoft Outlook Word Excel
Strong administration organisational and time management skills