Customer Experience Associate- Future Opportunities

TD Bank

Chatham, Ontario, Canada
Base: $22.00 - $27.21 cad; bonus/equity: not speci...
Process financial transactions
Understand customer needs
Resolve customer concerns
At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions

Job Summary

  • At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.
  • In this role, you will process financial transactions, understand and determine customer needs to recommend solutions, and respond and resolve customer concerns.
  • TD is committed to providing fair and equitable compensation opportunities, with growth opportunities and skill development being defining features of the colleague experience.

Matching Summary

At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.

Salary

Base: $22.00 - $27.21 CAD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Process financial transactions
  • Understand customer needs
  • Resolve customer concerns
  • Promote banking solutions
  • Deliver quality customer experiences

Nice-to-have

  • Charming self
  • Sense of achievement
  • All-around champion
  • Connect personally with customers
  • Positive, diverse, and equitable work environment

Key Requirements

  • High School diploma and/or 1+ years relevant experience
  • Undergraduate degree or equivalent is an asset
  • MS Office and internet proficiency
  • Accuracy and detail-oriented
  • Dynamic communicator with customer experience skills

Work Rights

Not specified

Tailored Resume

Cover Letter