IT SUPPORT SPECIALIST

PROFESSI360 PTE. LTD.

Islandwide, Singapore
Not specified (assumed onsite)
Windows 11 management and imaging
Microsoft intune device administration
Bitlocker encryption troubleshooting
The IT Support Specialist position at PROFESSI360 PTE. LTD. seeks a candidate to provide technical support for enterprise customers, with a focus on Windows 11 and device management. The role requires a strong foundation in IT support, troubleshooting, and customer service, with opportunities for career growth

Job Summary

  • The IT Support Specialist will provide advanced technical support to enterprise customers, primarily deployed offsite.
  • Key responsibilities include managing Windows 11 environments, administering Microsoft Intune, and resolving complex hardware and software issues.
  • Outstanding performers in this role have the opportunity to grow into leadership positions within the team.

Matching Summary

Match Score: 75

The IT Support Specialist position at PROFESSI360 PTE. LTD. seeks a candidate to provide technical support for enterprise customers, with a focus on Windows 11 and device management. The role requires a strong foundation in IT support, troubleshooting, and customer service, with opportunities for career growth.

Skills & Requirements

Must-have

  • Windows 11 management and imaging
  • Microsoft Intune device administration
  • BitLocker encryption troubleshooting
  • O365 application support
  • Hardware break-fix and diagnostics

Nice-to-have

  • Leadership potential for team growth
  • Excellent customer service skills
  • Ability to work under pressure
  • Network connectivity troubleshooting
  • Fast-paced ticketing environment experience

Key Requirements

  • Minimum 1 year of IT support experience
  • Experience with Microsoft Intune
  • Experience with Windows operating systems

Work Rights

Not specified

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