MedHealth is seeking a Client Services Team Leader in South Yarra, Victoria, to oversee the day-to-day operations of their Client Services team. The ideal candidate will have strong leadership skills, organizational abilities, and a commitment to exceptional customer service within the medico-legal sector
Job Summary
MedHealth is a purpose-built collection of industry-leading health, medical, and employment brands dedicated to achieving the best possible health and employment outcomes for individuals.
The Client Services Team Leader role ensures effective day-to-day operations through oversight, leadership, and coordination to maintain service quality and strengthen client relationships.
The company offers corporate benefits including discounted health insurance, gym memberships, travel perks, novated leasing, salary packaging, and a comprehensive induction and professional development plan.
Matching Summary
Match Score: 85
MedHealth is seeking a Client Services Team Leader in South Yarra, Victoria, to oversee the day-to-day operations of their Client Services team. The ideal candidate will have strong leadership skills, organizational abilities, and a commitment to exceptional customer service within the medico-legal sector.
Skills & Requirements
Must-have
Exceptional customer service
Appointment booking management
Relationship building with clients
Issue resolution and problem-solving
Team training and development
Daily priority setting
Business development communications
Nice-to-have
Empathy and collaboration
Promoting company values
Innovation and continuous improvement
Championing work health and safety
Key Requirements
Legal, insurance or medical industry experience – highly regarded
Commercial acumen and enthusiasm
Strong team player with leadership experience
Outstanding organisational skills and attention to detail