Customer Service Representative I | Campinas/sp

diversey.ba

Campinas, SP, Brazil
Hybrid
1 to 2 years experience in similar role
Complete high school education required
Advanced spanish language proficiency
This job posting is for a Customer Service Representative I position at Diversey in Campinas, Brazil, offering a hybrid work model. The role involves processing orders, addressing customer inquiries, and collaborating with various departments to meet company standards

Job Summary

  • The role involves receiving, verifying, and entering orders into the system while managing rush order processes.
  • Candidates will collaborate across departments to meet company deadlines and policies while resolving customer complaints.
  • The position requires strong organizational skills and the ability to document client requests and addendums accurately.

Matching Summary

Match Score: 80

This job posting is for a Customer Service Representative I position at Diversey in Campinas, Brazil, offering a hybrid work model. The role involves processing orders, addressing customer inquiries, and collaborating with various departments to meet company standards.

Skills & Requirements

Must-have

  • 1 to 2 years experience in similar role
  • Complete high school education required
  • Advanced Spanish language proficiency

Nice-to-have

  • Intermediate English language skills
  • Intermediate Microsoft Office Excel Word PowerPoint
  • Strong interpersonal and negotiation skills
  • Experience with VOC activities
  • Ability to work under pressure

Key Requirements

  • High school diploma (Ensino Médio) completed
  • Minimum 1-2 years of relevant experience
  • Advanced Spanish language level
  • Intermediate English is a plus
  • Intermediate MS Office skills

Work Rights

Not specified

Tailored Resume

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