Digital Hosting Service Delivery Lead, Associate Director, Remote

Raytheon Digital Technology

REMOTE, US-MA-REMOTE, United States of America
Base: 157,200 usd - 298,800 usd; bonus/equity: not...
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Hosting service delivery processes
Continuous improvement focus
Cross-functional team leadership
** Raytheon Digital Technology is seeking an Associate Director for their Digital Hosting Service Delivery Lead position, which is a remote role focused on managing IT hosting services and ensuring alignment with business objectives. The ideal candidate should have substantial experience in IT service delivery, team leadership, and financial management, while also being a U.S. citizen capable of obtaining a security clearance. **

Job Summary

  • Digital Technology Service Delivery Leads are responsible for managing a suite of infrastructure products and services that directly impact business unit operations, factory support, and the end-user experience.
  • This role is accountable for driving continuous improvement across hosting service delivery processes, with a focus on reliability, resiliency, usability, and customer value.
  • The salary range for this role is 157,200 USD - 298,800 USD.

Matching Summary

Match Score: 75

** Raytheon Digital Technology is seeking an Associate Director for their Digital Hosting Service Delivery Lead position, which is a remote role focused on managing IT hosting services and ensuring alignment with business objectives. The ideal candidate should have substantial experience in IT service delivery, team leadership, and financial management, while also being a U.S. citizen capable of obtaining a security clearance. **

Salary

Base: 157,200 USD - 298,800 USD; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, 401(k) match, etc.

Skills & Requirements

Must-have

  • Hosting service delivery processes
  • Continuous improvement focus
  • Cross-functional team leadership
  • Customer experience advocacy
  • Service Level Agreement (SLA) performance

Nice-to-have

  • Agile delivery practices
  • Product operating models
  • Coaching team members
  • Factory and supply chain needs alignment

Key Requirements

  • Minimum 12 years relevant experience or Advanced Degree with 10 years experience
  • IT hosting service delivery experience
  • Team leadership or management experience
  • Financial management and AOP creation
  • Managed services provider experience
  • Ability to obtain U.S. government issued security clearance
  • U.S. citizenship required

Work Rights

U.S. citizenship required

Tailored Resume

Cover Letter