Technology Support Specialist

Ticketmaster LLC

Berlin, Germany
Fully remote
Knowledge of wired and wireless networking
Experience with microsoft operating systems
Ability to install ticketmaster proprietary software
Ticketmaster LLC is seeking a Technology Support Specialist in Berlin, Germany, to provide technical support and installation services for live events. The role involves working with various hardware and software solutions, focusing on customer satisfaction and technical expertise in a dynamic environment

Job Summary

  • The Technology Support team is responsible for the successful delivery of major events and festivals while ensuring ongoing support for a fixed client base.
  • This role involves installing and supporting a wide range of hardware and software solutions, including ticket printers, handheld devices, and network equipment.
  • Ticketmaster values reliability, teamwork, integrity, and belonging, offering an inspiring culture driven by accessible leaders and enthusiastic teams.

Matching Summary

Match Score: 85

Ticketmaster LLC is seeking a Technology Support Specialist in Berlin, Germany, to provide technical support and installation services for live events. The role involves working with various hardware and software solutions, focusing on customer satisfaction and technical expertise in a dynamic environment.

Skills & Requirements

Must-have

  • Knowledge of wired and wireless networking
  • Experience with Microsoft Operating Systems
  • Ability to install Ticketmaster proprietary software
  • Clean Driving Licence required
  • Remote and on-site troubleshooting skills

Nice-to-have

  • Strong verbal and written communication skills
  • Proactive support and maintenance mindset
  • Experience coordinating with third-party contractors
  • Passion for live entertainment industry
  • Ability to work in pressurized festival environments

Key Requirements

  • Clean Driving Licence
  • Technical knowledge of Android/iOS platforms
  • Analytical problem-solving abilities

Work Rights

Not specified

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