Customer Care Representative - The Netherlands

Specialized Bicycle Components

Netherlands
Competitive + market-based salary; bike loan & pur...
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Proven customer service experience
Strong communication skills
Time management proficiency
** Specialized Bicycle Components is seeking a Customer Care Representative in the Netherlands to provide exceptional support to riders and retail partners. The ideal candidate should have a passion for cycling, strong customer service experience, and problem-solving skills. The role offers a flexible work environment and an attractive benefits package. **

Job Summary

  • You will serve as the first point of contact for riders and retailers via phone, email, messaging, and in person.
  • The role involves providing expert support across Specialized's product range including warranty, technical queries, and service parts.
  • Employees enjoy a competitive salary, bike loan policy, flexible working arrangements with remote days, and access to an in-house gym.

Matching Summary

Match Score: 75

** Specialized Bicycle Components is seeking a Customer Care Representative in the Netherlands to provide exceptional support to riders and retail partners. The ideal candidate should have a passion for cycling, strong customer service experience, and problem-solving skills. The role offers a flexible work environment and an attractive benefits package. **

Salary

Competitive and market-based salary; Bike loan & purchase policy; Equipment & apparel purchase policy

Skills & Requirements

Must-have

  • Proven customer service experience
  • Strong communication skills
  • Time management proficiency
  • Microsoft Office proficiency

Nice-to-have

  • Passion for cycling
  • Basic bike maintenance knowledge
  • Repair proficiency
  • Oracle or CRM experience
  • Team-first attitude

Key Requirements

  • Proven experience in customer service
  • Confidence using Microsoft Office

Work Rights

Not specified

Tailored Resume

Cover Letter