Assoc. Manager, Service Reliability Engineering

Amadeus

Bogota, Colombia
Hybrid
Service reliability engineering
Incident management
Cloud platforms
The Amadeus Frontline Services (FLS) Team Manager is responsible for leading one of the sites that is part of the global 24x7 team, dedicated to the monitoring and recovery of Amadeus's most critical production systems

Job Summary

  • The Amadeus Frontline Services (FLS) Team Manager is responsible for leading one of the sites that is part of the global 24x7 team, dedicated to the monitoring and recovery of Amadeus's most critical production systems.
  • This role ensures rapid incident detection and resolution, drives operational excellence, and fosters team development in a cloud-based workload.
  • Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life.

Matching Summary

The Amadeus Frontline Services (FLS) Team Manager is responsible for leading one of the sites that is part of the global 24x7 team, dedicated to the monitoring and recovery of Amadeus's most critical production systems.

Skills & Requirements

Must-have

  • Service Reliability Engineering
  • Incident Management
  • Cloud Platforms
  • Production Systems Monitoring
  • Team Leadership
  • Data Analysis

Nice-to-have

  • Continuous Improvement
  • Knowledge Sharing
  • Cross-functional Collaboration
  • Diverse and Inclusive Workplace

Key Requirements

  • Proven experience leading technical operations
  • Strong analytical skills
  • Solid understanding of cloud platforms
  • Excellent organizational skills
  • Demonstrated ability to manage escalations

Work Rights

Not specified

Tailored Resume

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