Retail Operations Manager

Tiffany 2

Retail system implementation and training
Develop and enforce operational policies
Manage vendor relationships and budgets
The Retail Operations Manager will oversee four key pillars: Operational Excellence, Client Experience Excellence, Store Excellence, and Network Excellence to enhance client experience and drive sales performance

Job Summary

  • The Retail Operations Manager will oversee four key pillars: Operational Excellence, Client Experience Excellence, Store Excellence, and Network Excellence to enhance client experience and drive sales performance.
  • This role involves leading the development, implementation, and continuous improvement of operational policies, procedures, and projects, including retail system projects and new store openings.
  • Key responsibilities include managing retail systems, implementing innovative selling tools, overseeing store optimization, and leading a high-performing retail operations team with a focus on development and continuous improvement.

Matching Summary

The Retail Operations Manager will oversee four key pillars: Operational Excellence, Client Experience Excellence, Store Excellence, and Network Excellence to enhance client experience and drive sales performance.

Skills & Requirements

Must-have

  • Retail system implementation and training
  • Develop and enforce operational policies
  • Manage vendor relationships and budgets
  • Enhance client experience and hospitality
  • Stock management and loss prevention
  • Lead new store opening operations

Nice-to-have

  • Meticulous and detailed follow-up skills
  • Open-minded and teamwork-oriented mindset
  • Proactive problem-solving abilities

Key Requirements

  • Bachelor's degree or above
  • Minimum 12 years progressive experience in retail operations
  • Significant portion in the luxury industry
  • Proven track record of leading operational projects
  • Business-level English and Korean language skills

Work Rights

Not specified

Tailored Resume

Cover Letter