Collector I

Doral Acura

Base: $21ph; bonus/equity: $1ph bilingual differen...
Not specified
Outbound collection attempts by phone mail email
Process inbound collection inquiries
Review accounts for extensions deferments
Doral Acura is seeking a Collector I to manage delinquent accounts through effective communication and negotiation, ensuring a positive customer experience. The role emphasizes ethical collection practices and requires a strong attention to detail and proficiency in relevant software

Job Summary

  • The DFC Collector I is responsible for providing a quality customer experience while collecting and negotiating repayment terms on delinquent accounts.
  • Employees must demonstrate professionalism and discretion when resolving customer discrepancies and following up on required insurance coverage.
  • The position offers a base pay of $21/hour plus a $1/hour bilingual differential along with comprehensive medical, dental, vision, and retirement benefits.

Matching Summary

Match Score: 75

Doral Acura is seeking a Collector I to manage delinquent accounts through effective communication and negotiation, ensuring a positive customer experience. The role emphasizes ethical collection practices and requires a strong attention to detail and proficiency in relevant software.

Salary

Base: $21/hour; Bonus/Equity: $1/hour bilingual differential; Benefits: Medical, Dental, Vision, PTO, 401(k)

Skills & Requirements

Must-have

  • Outbound collection attempts by phone mail email
  • Process inbound collection inquiries
  • Review accounts for extensions deferments
  • Follow up on customer insurance coverage
  • Meet call volume requirements

Nice-to-have

  • Previous collections experience preferred
  • Ability to multitask while typing
  • Strong attention to detail
  • Sense of urgency in resolving disputes
  • Excellent communication skills

Key Requirements

  • High School graduate or equivalent
  • 18 years or older
  • Basic knowledge of installment loans and collections regulations
  • PC skills including MS Office

Work Rights

Not specified

Tailored Resume

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