Eligibility Specialist I

State of Vermont

Springfield, VT, US
On-site
Critical thinker
Apply program rules
Busy work environment
The Economic Services Division is committed to continuously looking at ways to strengthen and support our workforce

Job Summary

  • The Economic Services Division is committed to continuously looking at ways to strengthen and support our workforce.
  • This position offers the potential to be reclassified to Eligibility Specialist II after demonstrating advanced performance.
  • State employees receive excellent benefits including health, dental, vision insurance, retirement plans, and generous paid time off.

Matching Summary

The Economic Services Division is committed to continuously looking at ways to strengthen and support our workforce.

Skills & Requirements

Must-have

  • critical thinker
  • apply program rules
  • busy work environment
  • assist customers over phone
  • team player
  • learn new technology

Nice-to-have

  • demonstrate empathy
  • concern and respect
  • assist distraught customers
  • work with emotional individuals

Key Requirements

  • Bachelor's degree in human services
  • Two years customer service experience
  • Regular computer program use
  • Clerical work and data entry

Work Rights

Not specified

Tailored Resume

Cover Letter