Middle Office Manager

PwC PricewaterhouseCoopers GmbH

Dublin, Ireland
Engagement setup and lifecycle management
Salesforce, easy engage, replicon, sap
Adherence to procedures and controls
This role is responsible for managing and overseeing Engagement Middle Office operations, ensuring accurate, consistent, and compliant execution of engagement setup, maintenance, and lifecycle activities across the firm

Job Summary

  • This role is responsible for managing and overseeing Engagement Middle Office operations, ensuring accurate, consistent, and compliant execution of engagement setup, maintenance, and lifecycle activities across the firm.
  • The EMO Manager supports the delivery of end-to-end engagement administration activities across the Opportunity-to-Engagement (O2E) lifecycle, ensuring adherence to defined procedures, controls, and governance standards.
  • This role provides the opportunity to lead a small operational team, work closely with Finance and Engagement stakeholders, and contribute to continuous improvement and change initiatives within a growing middle office environment.

Matching Summary

This role is responsible for managing and overseeing Engagement Middle Office operations, ensuring accurate, consistent, and compliant execution of engagement setup, maintenance, and lifecycle activities across the firm.

Skills & Requirements

Must-have

  • Engagement setup and lifecycle management
  • Salesforce, Easy Engage, Replicon, SAP
  • Adherence to procedures and controls
  • Issue escalation and resolution
  • Team guidance and coaching

Nice-to-have

  • Continuous improvement initiatives
  • Stakeholder management and communication
  • Process standardization and automation
  • Cross-team collaboration culture

Key Requirements

  • Minimum 5+ years experience
  • Experience managing operational team (3-5 direct reports)
  • Experience with SAP or similar ERP systems
  • Strong attention to detail and accountability

Work Rights

Not specified

Tailored Resume

Cover Letter