RSM UK is seeking an IT Support Analyst to provide first-level technical support for applications, networks, and server-related inquiries. The role involves troubleshooting, user training, and collaborating with teams to ensure efficient IT operations, all within an inclusive, empowering company culture
Job Summary
RSM UK is a leading provider of professional services to the middle market globally.
The Service Desk Analyst will provide first level technical support for applications, networks, and servers.
RSM offers a competitive benefits and compensation package, promoting a flexible work schedule.
Matching Summary
Match Score: 85
RSM UK is seeking an IT Support Analyst to provide first-level technical support for applications, networks, and server-related inquiries. The role involves troubleshooting, user training, and collaborating with teams to ensure efficient IT operations, all within an inclusive, empowering company culture.
Skills & Requirements
Must-have
First level technical support
Active Directory management
PC setup and deployment
Troubleshooting hardware and software issues
Nice-to-have
Excellent verbal and written communication
Strong attention to detail
Ability to manage multiple tasks
Key Requirements
1-3 years relevant experience in IT or Customer Service
Associate degree in Information Systems or related field