Etic, Azure Technical Support Engineer - Associate

PwC UK

Microsoft azure services knowledge
1-3 years technical support experience
Troubleshooting cloud infrastructure issues
The role focuses on providing technical support for Azure services including troubleshooting and resolving cloud infrastructure issues

Job Summary

  • The role focuses on providing technical support for Azure services including troubleshooting and resolving cloud infrastructure issues.
  • Candidates will assist customers in understanding Azure features and guiding them through best practices while monitoring support tickets.
  • The position requires collaboration with engineering teams to escalate complex issues and maintaining knowledge base articles.

Matching Summary

The role focuses on providing technical support for Azure services including troubleshooting and resolving cloud infrastructure issues.

Skills & Requirements

Must-have

  • Microsoft Azure services knowledge
  • 1-3 years technical support experience
  • Troubleshooting cloud infrastructure issues

Nice-to-have

  • Strong problem-solving skills
  • Excellent verbal and written communication
  • Ability to work in fast-paced environment

Key Requirements

  • Bachelor's degree in Computer Science or related field
  • 1-3 years of experience in technical support
  • Relevant Microsoft Azure certifications preferred

Work Rights

Not specified

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