You are the face of Mama from the very first “hello” 👋 to the last “see you soon” 💖 As our Front Office Manager , you lead the welcome, set the tone, and create unforgettable first impressions ✨
Job Summary
You are the face of Mama from the very first “hello” 👋 to the last “see you soon” 💖 As our Front Office Manager , you lead the welcome, set the tone, and create unforgettable first impressions ✨
You ensure every guest feels at home (but better 😉), while leading your team with passion, energy, and Mama spirit 🎶🔥
Our growth has enabled us to offer our teams great career paths through internal development and international mobility, and it's not a question of diplomas or years of experience.
Matching Summary
You are the face of Mama from the very first “hello” 👋 to the last “see you soon” 💖 As our Front Office Manager , you lead the welcome, set the tone, and create unforgettable first impressions ✨
Skills & Requirements
Must-have
Guest experience management
Front office operations
Team leadership and coaching
Service standards maintenance
Revenue maximization strategies
Nice-to-have
Bold, playful, and authentic personality
Pre-opening experience
Multilingual capabilities
Local city knowledge
Key Requirements
Strong Front Office experience in hospitality
Experience in lifestyle or luxury hotels
Comfortable with PMS systems and operational reporting
Must be legally authorized to work in the specified location