Complex Claims Adjuster - A&h, Travel And Auto

AIG

Dublin, Ireland
Handle complex claims
Investigate claims
Accurate assessment and reserving
Handle and investigate all complex claims for Travel, Personal Accident, Cancer and Income Protection that have been allocated in accordance with agreed internal service levels, best practice requirements and against policy conditions

Job Summary

  • Handle and investigate all complex claims for Travel, Personal Accident, Cancer and Income Protection that have been allocated in accordance with agreed internal service levels, best practice requirements and against policy conditions.
  • Provide support to Team Manager on an ongoing basis and act as referral point for colleague disseminating learning.
  • At AIG, we have a 100-year legacy of working to make the world a better place.

Matching Summary

Handle and investigate all complex claims for Travel, Personal Accident, Cancer and Income Protection that have been allocated in accordance with agreed internal service levels, best practice requirements and against policy conditions.

Skills & Requirements

Must-have

  • Handle complex claims
  • Investigate claims
  • Accurate assessment and reserving
  • Promote compliance best practice
  • Deal with suspect fraudulent claims
  • Build relationships with customers

Nice-to-have

  • Continuous learning and development
  • Foster a culture of inclusion
  • Positive image of claims department
  • Proactive Treating Customer Fairly

Key Requirements

  • Strong verbal and written communication skills
  • Time management ability
  • Strong administrative and report writing skills
  • Attention to detail
  • Problem solve and develop new ideas
  • Lateral thinking
  • Strong customer service skills
  • Negotiating skills
  • Knowledge of subject matter

Work Rights

Not specified

Tailored Resume

Cover Letter