Customer Banking Specialist Relief - Booragoon (22.5hr/wk)

Hanoverparkbank

Booragoon, Western Australia, Australia
**
Customer interaction and needs assessment
In-branch technology and digital banking support
Financial health checks and needs identification
** Hanoverparkbank is seeking a part-time Customer Banking Specialist for their Booragoon branch, requiring 22.5 hours of work per week. The role focuses on delivering excellent customer service, assisting clients with their banking needs, and promoting the bank's offerings while adhering to established procedures. **

Job Summary

  • Deliver a seamless banking experience for over 10 million personal and small business customers.
  • Build personal connections with customers through meaningful conversations and assist with their transactional needs.
  • Complete Financial Health Checks, process loan applications, and proactively call customers to build rapport.

Matching Summary

Match Score: 75

** Hanoverparkbank is seeking a part-time Customer Banking Specialist for their Booragoon branch, requiring 22.5 hours of work per week. The role focuses on delivering excellent customer service, assisting clients with their banking needs, and promoting the bank's offerings while adhering to established procedures. **

Skills & Requirements

Must-have

  • Customer interaction and needs assessment
  • In-branch technology and digital banking support
  • Financial Health Checks and needs identification
  • Loan and credit card application processing
  • Adherence to bank processes and procedures
  • Community engagement and fundraising participation

Nice-to-have

  • Passion for service excellence
  • Ability to work independently and collaboratively
  • Holistic customer solutions
  • Genuine passion for the customer

Key Requirements

  • Ability to ask the right questions and find solutions
  • Act with integrity and customer-centricity
  • Comfortable working independently and referring specialists

Work Rights

Not specified

Tailored Resume

Cover Letter