Customer Services Representative Opportunities - Gh Ontario Market

CIBC Capital Markets

Walkerton, Ontario, Canada
Competitive salary; incentive pyy available; benef...
Client issue resolution skills
Financial products knowledge
Digital literacy for mobile apps
The role involves acting as the first line of support to help clients manage accounts and reach their financial goals

Job Summary

  • The role involves acting as the first line of support to help clients manage accounts and reach their financial goals.
  • Employees are expected to leverage technology by introducing clients to mobile banking applications to better manage their needs.
  • CIBC offers a competitive salary, incentive pay, defined benefit pension plan, and a paid day off for professional development.

Matching Summary

The role involves acting as the first line of support to help clients manage accounts and reach their financial goals.

Salary

Competitive salary; Incentive pay available; Benefits including pension and share purchase plan

Skills & Requirements

Must-have

  • Client issue resolution skills
  • Financial products knowledge
  • Digital literacy for mobile apps
  • Flexible availability evenings weekends
  • Willingness to travel between centers

Nice-to-have

  • Strong empathy and interpersonal communication
  • Goal oriented mindset
  • Passion for learning and growth
  • Respect for diverse perspectives
  • Ability to work in fast-paced environment

Key Requirements

  • Legal eligibility to work in Canada
  • Valid work or study permit if applicable
  • On-site full-time attendance required

Work Rights

Must be legally eligible to work in Canada

Tailored Resume

Cover Letter