Senior Production Readiness Manager

Workday

India
**
7+ years technical support experience
5+ years customer support or consulting
Erp system performance knowledge
** Workday is seeking a Senior Production Readiness Manager to join their remote team in India. This customer-facing role requires extensive technical expertise, project management skills, and a strong focus on customer relations to ensure successful deployment of Workday products. **

Job Summary

  • The Senior Production Readiness Manager ensures successful performance testing and transition to production for large deployments while acting as the voice of the customer.
  • This proactive team guides strategic customers through pre-deployment performance testing and business-critical activities in production to maximize product performance.
  • Candidates must possess a BS or MS in a Technical Degree or equivalent experience with at least 7 years in technical support and 5 years in customer support.

Matching Summary

Match Score: 75

** Workday is seeking a Senior Production Readiness Manager to join their remote team in India. This customer-facing role requires extensive technical expertise, project management skills, and a strong focus on customer relations to ensure successful deployment of Workday products. **

Skills & Requirements

Must-have

  • 7+ years technical support experience
  • 5+ years customer support or consulting
  • ERP system performance knowledge
  • Workday architecture understanding
  • Senior leadership influence skills

Nice-to-have

  • Crisis management experience
  • HR Time Tracking Financials Payroll apps
  • Ability to thrive with ambiguity
  • Strong storytelling of complex architecture
  • Passion for learning and resourcefulness

Key Requirements

  • BS or MS in Technical Degree
  • 7+ years technical support experience
  • 5+ years customer support or consulting
  • Experience with ERP system performance
  • APJ shift availability (6:30am-3:30pm India time)

Work Rights

Not specified

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