Software Engineer Lead-2

PNC Bank

Birmingham, AL, US
Base salary: $55,000.00 – $179,400.00; bonus/equit...
Genesys cloud experience
Ivr and call flow design
Api integrations including oauth
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve

Job Summary

  • At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve.
  • We are seeking a versatile and experienced Genesys Cloud Engineer to design, develop, administer, and optimize our cloud-based contact center platform.
  • PNC offers a comprehensive range of benefits to help meet your needs now and in the future.

Matching Summary

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve.

Salary

Base Salary: $55,000.00 – $179,400.00; Bonus/Equity: Not specified; Benefits: Comprehensive range of benefits

Skills & Requirements

Must-have

  • Genesys Cloud experience
  • IVR and call flow design
  • API integrations including OAuth

Nice-to-have

  • Agile methodologies
  • Collaborative team culture
  • Strong problem-solving skills

Key Requirements

  • 5+ years in contact center engineering
  • 3+ years in Genesys Cloud
  • Bachelor's degree or equivalent experience

Work Rights

Not specified

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