Guest Relation Officer - Mandarin Speaking

Swissôtel Living Jakarta Mega Kuningan

South Jakarta, Indonesia
**
Mandarin speaking fluency required
Bahasa indonesia and english fluency
Personalized guest service delivery
** Swissôtel Living Jakarta Mega Kuningan seeks a Mandarin-speaking Guest Relation Officer to enhance guest satisfaction through personalized service. The ideal candidate should possess fluency in Bahasa, Mandarin, and English, along with strong communication skills and a service-oriented mindset. **

Job Summary

  • This position enhances guest satisfaction and loyalty by providing personalized service and support throughout their stay.
  • The role focuses on building strong relationships with guests, particularly those enrolled in loyalty programs.
  • Mandarin language proficiency is mandatory to personally assist guests with inquiries in this South Jakarta location.

Matching Summary

Match Score: 75

** Swissôtel Living Jakarta Mega Kuningan seeks a Mandarin-speaking Guest Relation Officer to enhance guest satisfaction through personalized service. The ideal candidate should possess fluency in Bahasa, Mandarin, and English, along with strong communication skills and a service-oriented mindset. **

Skills & Requirements

Must-have

  • Mandarin speaking fluency required
  • Bahasa Indonesia and English fluency
  • Personalized guest service delivery

Nice-to-have

  • Strong communication skills
  • Detail-oriented service approach
  • Team collaboration abilities
  • Self-motivated and energetic attitude
  • Professional grooming standards

Key Requirements

  • Fluency in Mandarin, Bahasa Indonesia, and English
  • Professional grooming and presentation
  • Experience in customer contact roles

Work Rights

Not specified

Tailored Resume

Cover Letter