Drc Specialist - Sea & Mei

Air Products

Kuala Lumpur, Malaysia
Legal action coordination
External legal firm liaison
E-documentation filing and tracking
Responsible for collection activities related to legal action, coordinating the process and preparation of documents for legal letter, arbitration, enforcement, proof of debts submission and any other similar activities

Job Summary

  • Responsible for collection activities related to legal action, coordinating the process and preparation of documents for legal letter, arbitration, enforcement, proof of debts submission and any other similar activities.
  • Responsible for managing the third-party collection agency’s performance including case assignment, success recovery commission and contract renewal.
  • Responsible for day-to-day credit and collection activities by providing administrative support in monitoring customer collection cycle and conduct collection actions on customers with open AR.

Matching Summary

Responsible for collection activities related to legal action, coordinating the process and preparation of documents for legal letter, arbitration, enforcement, proof of debts submission and any other similar activities.

Skills & Requirements

Must-have

  • legal action coordination
  • external legal firm liaison
  • e-documentation filing and tracking
  • third-party collection agency management
  • CTOS Blacklist Customer updates
  • day-to-day credit and collection activities
  • monitor and recover account receivables
  • customer communication methods
  • Microsoft Office 365 proficiency

Nice-to-have

  • shared services environment experience
  • law firm experience
  • SAP ERP FI Module experience
  • negotiation and persuasion skills
  • self-motivated and proactive
  • working under pressure
  • analytical skills and high integrity

Key Requirements

  • Bachelor’s Degree or Diploma
  • 1–2 years relevant experience
  • Mandarin and English proficiency
  • Legal action handling experience

Work Rights

Not specified

Tailored Resume

Cover Letter