Vice President, Client Executive, Services

Citi Handlowy

Chiyoda, Japan
Strategic client relationships
Investor services business
Client satisfaction
The Client Executive is responsible for managing strategic client relationships within the Investor Services business, delivering superior client satisfaction, proactive management of service, and driving senior client engagement to further our partnership with clients

Job Summary

  • The Client Executive is responsible for managing strategic client relationships within the Investor Services business, delivering superior client satisfaction, proactive management of service, and driving senior client engagement to further our partnership with clients.
  • You will serve as the clients’ advocate within Citi, understanding the clients’ requirements and service needs and translate these to our internal partners to deliver solutions, adding value for our clients and increasing satisfaction and business growth opportunities.
  • Build and Develop Client Relationships – protecting revenue and identifying growth.

Matching Summary

The Client Executive is responsible for managing strategic client relationships within the Investor Services business, delivering superior client satisfaction, proactive management of service, and driving senior client engagement to further our partnership with clients.

Skills & Requirements

Must-have

  • Strategic client relationships
  • Investor Services business
  • Client satisfaction
  • Senior client engagement
  • Product, Technology, and Operations collaboration
  • Client advocacy
  • Securities Services expertise

Nice-to-have

  • Innovative solutions
  • Proactive issue resolution
  • Cross-sell opportunities
  • Global service teams
  • Team sense of collective responsibility

Key Requirements

  • 10 years experience in financial services
  • 10 years managing client relationships
  • Experience with Securities Services
  • BS/BA/Master degree

Work Rights

Not specified

Tailored Resume

Cover Letter