Job Summary

• This role serves as a trusted specialist supporting Dispute Operations and Compliance Investigations within the Customer Solutions & Assurance team.
• The position requires providing guidance to team members, identifying root causes of issues, and uplifting capability across CBA and Bankwest functions.
• Candidates must be comfortable providing constructive feedback, managing complex high-risk cases, and contributing to daily controls and quality assurance reviews.

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Skills & Requirements

Key Requirements

• Sydney based only
• Experience in operational environments
• Strong written and verbal communication skills

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