The role provides sales operational support to the commercial team across operational, data management, analytical, systems and coordination perspectives for FM Southeast Asia
Job Summary
The role provides sales operational support to the commercial team across operational, data management, analytical, systems and coordination perspectives for FM Southeast Asia.
The candidate will operate as a Salesforce Super User, maintaining knowledge of SAP and Salesforce and coaching sales and other account-facing colleagues to maintain Salesforce user proficiency.
The position mainly works in the GBS Malaysia (Petaling Jaya) and would travel to customer or factory (Singapore) if required.
Matching Summary
The role provides sales operational support to the commercial team across operational, data management, analytical, systems and coordination perspectives for FM Southeast Asia.
Skills & Requirements
Must-have
Salesforce Super User proficiency
SAP and Power BI usage
Sales operations support Southeast Asia
Customer data management
Sales analytics and reporting
Contract and pricing coordination
Nice-to-have
Knowledge of chocolate / cocoa manufacturing
Fluent English with local languages appreciated
Proactive service orientation
Team worker with can-do attitude
Ability to multitask and prioritize
Flexible and adaptable to changing tasks
Key Requirements
Minimum 5 years customer service or supply chain experience
Bachelor’s Degree preferred
Business level English proficiency
IT skills in MS Office, Google applications, and SAP