Business Systems Analyst

Amex GBT

India, India
**
Travel product and program technologies
Incident resolution and analysis
Root cause analysis (rca)
** Amex GBT is seeking a Business Systems Analyst to lead the analysis and consulting for their travel product technology, emphasizing collaboration and communication within a global team. The ideal candidate should have significant experience in business travel, knowledge of global distribution systems, and strong analytical skills to drive successful project outcomes. **

Job Summary

  • Lead the analysis and consulting for Amex GBT's travel product and program technologies.
  • Manage incident resolution with timely communication and critical issue analysis within SLA.
  • Collaborate with multiple vendor partners and internal teams to resolve migration challenges.

Matching Summary

Match Score: 75

** Amex GBT is seeking a Business Systems Analyst to lead the analysis and consulting for their travel product technology, emphasizing collaboration and communication within a global team. The ideal candidate should have significant experience in business travel, knowledge of global distribution systems, and strong analytical skills to drive successful project outcomes. **

Skills & Requirements

Must-have

  • travel product and program technologies
  • incident resolution and analysis
  • root cause analysis (RCA)
  • issue severity assessment
  • migration workstream support
  • collaboration with vendors and internal teams

Nice-to-have

  • inclusive and collaborative culture
  • build relationships across global team
  • data driven analysis and metrics

Key Requirements

  • Bachelor's Degree
  • 5+ years business travel experience
  • Knowledge of global distribution systems (Sabre, Apollo/Galileo)
  • Experience with robotics tools, APIs, web services
  • Understanding of software development lifecycle
  • Able to capture technological requirements
  • Able to identify underlying issues

Work Rights

Not specified

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