Member Experience Supervisor

BJ's Wholesale Club

Noblesville, IN, United States
Base: $20.00; bonus/equity: not specified; benefit...
Leadership and direction
Consistent execution of policies
Positive member service experience
BJ’s Wholesale Club is powered by over 30,000 team members who make a real impact every day, offering a comprehensive benefits package designed to support health, well-being, and future growth

Job Summary

  • BJ’s Wholesale Club is powered by over 30,000 team members who make a real impact every day, offering a comprehensive benefits package designed to support health, well-being, and future growth.
  • The Member Experience Supervisor is responsible for providing leadership and direction within the club, driving club performance, and ensuring consistent execution of policies and procedures for a positive member service experience.
  • Key responsibilities include leading Front End Leads, Cashiers, and Membership Sales Ambassadors, developing talent, driving collaboration, and overseeing training to ensure operational excellence and achieve financial performance.

Matching Summary

BJ’s Wholesale Club is powered by over 30,000 team members who make a real impact every day, offering a comprehensive benefits package designed to support health, well-being, and future growth.

Salary

Base: $20.00; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Leadership and direction
  • Consistent execution of policies
  • Positive member service experience
  • Talent development and coaching
  • Operational excellence and compliance

Nice-to-have

  • Strategic thinking and data-driven decisions
  • Champion for growth and change
  • Building high-performing teams
  • Values-based culture promotion
  • Recognizing and retaining talent

Key Requirements

  • 2 years customer service or sales experience
  • Basic computer knowledge
  • High school diploma or equivalent
  • Open shift availability
  • At least 18 years of age

Work Rights

Not specified

Tailored Resume

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