Base: $1,800 weekly; bonus/equity: not specified; ...
Oversee premium lounge operations
Daily kpi tracking
Client service and issue resolution
Oversee the daily operations of premium lounges, ensuring all catering services are executed to the highest standard
Job Summary
Oversee the daily operations of premium lounges, ensuring all catering services are executed to the highest standard.
Serve as the primary on-the-floor contact for lounge clients, responding quickly to service needs, resolving issues, and escalating concerns when necessary.
Ensure lounge setups meet premium standards, including product presentation, cleanliness, and readiness prior to each event.
Matching Summary
Oversee the daily operations of premium lounges, ensuring all catering services are executed to the highest standard.
Salary
Base: $1800 weekly; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Oversee premium lounge operations
Daily KPI tracking
Client service and issue resolution
Mitigate operational challenges
Ensure lounge readiness and cleanliness
Uphold safety policies
Nice-to-have
Maintain composure under pressure
Proactive and motivated approach
Positive attitude and flexibility
Collaborate across diverse teams
Key Requirements
3-5 years catering/hospitality experience
Bachelor's degree or equivalent experience
Proficient in Microsoft Office Suite, Adobe Acrobat, Zoom, DocuSign, Smartsheet
Exceptional organizational and process management skills