This role is designed to deliver efficient and specialised HR services to dentsu for Australia and New Zealand, but other APAC markets may be covered in the future
Job Summary
This role is designed to deliver efficient and specialised HR services to dentsu for Australia and New Zealand, but other APAC markets may be covered in the future.
As a People Services Advisor, you will deliver transactional and specialist HR services using Workday to respond to cases within the given SLAs.
Work closely with team members to achieve KPIs and deliver high-quality services that comply with global standards and meet business expectations.
Matching Summary
This role is designed to deliver efficient and specialised HR services to dentsu for Australia and New Zealand, but other APAC markets may be covered in the future.
Skills & Requirements
Must-have
HR transactional and specialist services
Workday system usage
Respond to employee inquiries
Monitor query resolution
Continuous improvement projects
Fluent English communication skills
Nice-to-have
Strong customer-centric mindset
Detail-oriented and highly responsible
Good data analysis capability
Knowledge of local customs and employment laws
Key Requirements
Bachelor degree above
Minimum 1 year of experience in HR or HR Shared Services
Proficient in Workday system is preferred
Knowledge of Australia and New Zealand market (preferred, but not required)