It Service Delivery Technician

Integer

Base wages; cash-based incentive program; overtime...
Fully remote
Windows 10/11 operating system support
Active directory user management
Office 365 administration
The primary purpose of this position is to support and maintain all IT hardware and software including desktops, laptops, printers, and mobile devices

Job Summary

  • The primary purpose of this position is to support and maintain all IT hardware and software including desktops, laptops, printers, and mobile devices.
  • Employees are immediately eligible to participate in the 401(k) plan with company matching contributions and receive a comprehensive benefits package.
  • The role requires adherence to safety, environmental, security, and FDA regulations while delivering results that meet Service Level Agreements.

Matching Summary

The primary purpose of this position is to support and maintain all IT hardware and software including desktops, laptops, printers, and mobile devices.

Salary

Base wages; Cash-based incentive program; Overtime pay, shift differentials, call-in pay when applicable

Skills & Requirements

Must-have

  • Windows 10/11 operating system support
  • Active Directory user management
  • Office 365 administration
  • Symantec Endpoint Protection security
  • Network printer troubleshooting
  • Cisco IP desk phone support

Nice-to-have

  • Experience with manufacturing environments
  • Strong interpersonal communication skills
  • Ability to create comprehensive documentation
  • Knowledge of CAD and engineering tools
  • Positive customer support focused attitude

Key Requirements

  • Associate's degree required
  • Bachelor's degree preferred
  • 0-3 years of relevant experience
  • MOS, MCTS, A+, ACMT, or ITIL V3 certifications preferred

Work Rights

Not specified

Tailored Resume

Cover Letter