Customer Outreach Coordinator

Lithia Canada

Unknown, Unknown, Canada
$15.49ph; bonuses based on appointments shown/sold...
Full time, requires saturday availability
Dealership bdc or call center experience
Customer-facing administrative experience
Retail or hospitality experience
Lithia Canada is seeking a Customer Outreach Coordinator for its DCH Academy Honda dealership, offering a performance-based salary potential between $70k to $120k annually. The ideal candidate should have at least two years of experience in a dealership's Business Development Center or call center, along with strong customer service skills

Job Summary

  • The Business Development Center (BDC) Administrator is responsible for developing, processing, managing, following up and tracking all customers as it pertains to parts, service and sales departments within the dealership.
  • Utilize computer & phone skills within our Internet department to increase appointments, sales and customer retention.
  • Competitive, performance-based pay with earning potential of $70k to $120k annually, plus Medical, Dental and Vision Plans, Paid Holidays & PTO, and a 401(k) Retirement Plan.

Matching Summary

Match Score: 80

Lithia Canada is seeking a Customer Outreach Coordinator for its DCH Academy Honda dealership, offering a performance-based salary potential between $70k to $120k annually. The ideal candidate should have at least two years of experience in a dealership's Business Development Center or call center, along with strong customer service skills.

Salary

$15.49/hour; Bonuses based on appointments shown/sold and manufacturer approvability; Medical, Dental, Vision, Paid Holidays & PTO, Disability, Life Insurance, 401(k), ESPP, Discounts, Wellness Programs

Skills & Requirements

Must-have

  • Dealership BDC or call center experience
  • Customer-facing administrative experience
  • Retail or hospitality experience
  • Fast-paced work environment
  • Computer and phone skills
  • Scheduling appointments

Nice-to-have

  • Team player focused on customer service
  • Self-motivated goal achiever
  • Nationally-recognized team culture
  • Performance-minded individual

Key Requirements

  • 2+ years dealership BDC or call center experience
  • Customer-facing administrative, retail, and/or hospitality experience
  • Acceptable driving record and valid driver's license
  • High School graduate or equivalent, 18 years or older

Work Rights

Not specified

Tailored Resume

Cover Letter