As a Front Desk, you would attend to visitors by greeting them, direct them to destinations, direct calls to relevant parties, and relay message if necessary
Job Summary
As a Front Desk, you would attend to visitors by greeting them, direct them to destinations, direct calls to relevant parties, and relay message if necessary.
Develop basic/good working relationships with clients and visitors and maintain professional appearance and behaviour when attending to the general public, and clients.
Keep updated on the firm's service offerings in order to respond and provide callers with correct information.
Matching Summary
As a Front Desk, you would attend to visitors by greeting them, direct them to destinations, direct calls to relevant parties, and relay message if necessary.
Skills & Requirements
Must-have
professional appearance and behaviour
handle data and information responsibly
communicate with empathy
attend to visitors
deal with inquiries on the phone
use telephone switchboard efficiently
Nice-to-have
customer service oriented
interpersonal and team working skills
attention to detail
proactive and demonstrates initiative
work in stressful environment
Key Requirements
1-3 years of experience in a phone operator role
Experience in corporate organisation is preferred
Good oral and written communication skills (including English language)