Personal Banking Associate

BMO

Markham, Canada
Base: $36,000.00 - $54,500.00; bonus/equity: not s...
Exceptional customer service delivery
Identifying customer financial needs
Providing financial solution guidance
Delivers exceptional service to BMO customers and prospects, identifying needs and providing guidance on financial solutions

Job Summary

  • Delivers exceptional service to BMO customers and prospects, identifying needs and providing guidance on financial solutions.
  • Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve business objectives.
  • BMO offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans.

Matching Summary

Delivers exceptional service to BMO customers and prospects, identifying needs and providing guidance on financial solutions.

Salary

Base: $36,000.00 - $54,500.00; Bonus/Equity: Not specified; Benefits: health insurance, tuition reimbursement, accident and life insurance, retirement savings plans

Skills & Requirements

Must-have

  • exceptional customer service delivery
  • identifying customer financial needs
  • providing financial solution guidance
  • collaborating with branch partners
  • offering digital and self-serve options
  • meeting transaction-based needs
  • risk and compliance processes

Nice-to-have

  • creative approach to customer experience
  • contributing to ongoing improvement
  • proactive in approaching customers
  • thrive in consultative sales
  • resourceful self-starter

Key Requirements

  • 1-2 years relevant experience
  • certification in related field desirable
  • equivalent combination of education and experience
  • registration to sell investment products
  • confident use of social media and online tools
  • experience in consultative customer service or sales

Work Rights

Not specified

Tailored Resume

Cover Letter