Sachbearbeiter Vertriebsinnendienst / Customer Service Sales (m/w/d)
Johnson Controls OpenBlue
Neuruppin, Germany
Customer inquiry registration and processing
Technical consultation and customer requirements
Offer processing and follow-up
You will be responsible for the registration and processing of inquiries, determining customer requirements, and providing technical advice in collaboration with internal departments
Job Summary
You will be responsible for the registration and processing of inquiries, determining customer requirements, and providing technical advice in collaboration with internal departments.
The role involves offer processing from calculation to follow-up, coordination with account managers, and active work with the existing CRM system (Salesforce.com).
Johnson Controls is shaping the future for a safe, comfortable, and sustainable world, offering development and training opportunities and flexible working hours.
Matching Summary
You will be responsible for the registration and processing of inquiries, determining customer requirements, and providing technical advice in collaboration with internal departments.
Skills & Requirements
Must-have
Customer inquiry registration and processing
Technical consultation and customer requirements
Offer processing and follow-up
CRM system (Salesforce.com) usage
Key account management
Interface between production, product management, and sales
Nice-to-have
Open, communicative, and independent work style
Enjoy national and international customer support
Strong service orientation and customer focus
Key Requirements
Completed commercial/technical apprenticeship
Knowledge in export and foreign trade (customs clearance)
Technical understanding for fire extinguishers
Good English language skills
Very good MS Office skills
2-3 years of professional experience in internal sales support