Case Manager

414

Sydney, Australia
Not specified; salary reviews included; incentive ...
Fully remote
Customer focused service delivery
Multitasking and priority shifting
Team collaboration skills
The role involves managing a portfolio of workers compensation claims while providing empathetic service to injured workers and employers

Job Summary

  • The role involves managing a portfolio of workers compensation claims while providing empathetic service to injured workers and employers.
  • Candidates will work within a diverse team supported by specialists including Technical Specialists and Injury Management Specialists.
  • The position offers flexibility to work from home up to 3 days per week after the first three months subject to performance.

Matching Summary

The role involves managing a portfolio of workers compensation claims while providing empathetic service to injured workers and employers.

Salary

Not specified; Salary reviews included; Incentive scheme available

Skills & Requirements

Must-have

  • Customer focused service delivery
  • Multitasking and priority shifting
  • Team collaboration skills
  • High attention to detail
  • Organisational skills

Nice-to-have

  • Previous medical or hospitality experience
  • Proactive self-motivated approach
  • Creative stakeholder engagement
  • Willingness to go above and beyond

Key Requirements

  • Face-to-face group interview attendance required
  • Availability for full-time permanent start in March 2026
  • Experience in customer service fields highly desirable

Work Rights

Not specified

Tailored Resume

Cover Letter