Recepcionista (12x36) | Ibis Sp Barra Funda

Ibis Sp Barra Funda

São Paulo, Brazil
On-site
Customer service experience
Hotel or hospitality experience
Teamwork and collaboration
You will be responsible for receiving and delighting our guests, offering support and information in a welcoming way, always aligned with the AccorHotels Service Culture

Job Summary

  • You will be responsible for receiving and delighting our guests, offering support and information in a welcoming way, always aligned with the AccorHotels Service Culture.
  • Provide information about hotel services, spaces, and facilities; Collaborate with the team to maintain the Accor hospitality standard; Support guest demands, solving doubts and ensuring a positive experience.
  • Meals served at the hotel, Medical Plan (Amil, Co-payment System), Dental Plan (By adhesion), Life Insurance, Transportation Voucher, PPR (Results Participation Program), Pharmacy Reimbursement, Heartist Rate (Discount for employee to enjoy Accor Brand Hotels).

Matching Summary

You will be responsible for receiving and delighting our guests, offering support and information in a welcoming way, always aligned with the AccorHotels Service Culture.

Skills & Requirements

Must-have

  • Customer service experience
  • Hotel or hospitality experience
  • Teamwork and collaboration
  • Proactive guest satisfaction

Nice-to-have

  • Welcoming and informative guest support
  • AccorHotels Service Culture
  • Problem-solving guest issues
  • Positive guest experiences

Key Requirements

  • Public attendance experience
  • Hotel or hospitality experience
  • English and/or Spanish knowledge
  • 12x36 shift schedule

Work Rights

Not specified

Tailored Resume

Cover Letter