Branch Concierge - Plumpton (12 Months Fixed Contract)

CommBank

Plumpton, AU
Part-time (31.25 hours per week, predetermined roster)
Exceptional customer service delivery
In-branch technology demonstration
Managing customer expectations
CommBank is seeking a Branch Concierge for a 12-month fixed contract at their Plumpton location, where the role focuses on delivering exceptional customer service and enhancing the banking experience. The ideal candidate should have a background in customer service, excellent communication skills, and a genuine interest in building a career within the financial services sector

Job Summary

  • As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
  • As Concierge for the Plumpton Marketplace Branch Branch of CommBank, you’ll be the face of CommBank & the first person customers speak with to assist them.
  • At Commbank, we’re determined to make a real difference for Aboriginal and/or Torres Strait Islander Peoples.

Matching Summary

Match Score: 85

CommBank is seeking a Branch Concierge for a 12-month fixed contract at their Plumpton location, where the role focuses on delivering exceptional customer service and enhancing the banking experience. The ideal candidate should have a background in customer service, excellent communication skills, and a genuine interest in building a career within the financial services sector.

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • In-branch technology demonstration
  • Managing customer expectations
  • Professional demeanour
  • Seamless banking experience

Nice-to-have

  • Building personal connections
  • Enhancing customer experience
  • Improving financial wellbeing
  • Career with CommBank

Key Requirements

  • 12 Months Fixed Contract
  • Part Time Roster (31.25 hours per week)
  • Proven track record in customer service
  • Excellent communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter