Serve as the primary technical resource for Control4 customers, delivering expert-level support for installation, configuration, troubleshooting, and return processing needs
Job Summary
Serve as the primary technical resource for Control4 customers, delivering expert-level support for installation, configuration, troubleshooting, and return processing needs.
Manage and resolve complex technical issues spanning a diverse range of products, brands, and categories.
Aid in the creation and maintenance of technical documentation, including detailed troubleshooting guides, configuration procedures, and knowledge base articles.
Matching Summary
Serve as the primary technical resource for Control4 customers, delivering expert-level support for installation, configuration, troubleshooting, and return processing needs.
Skills & Requirements
Must-have
Control4 installation and programming
Troubleshooting diverse product categories
IoT, AV, networking, home automation
Exceptional English communication skills
Nice-to-have
Advanced networking knowledge
Experience with ADI exclusive brands
Commercial and residential AV systems
Key Requirements
2+ years of Control4 installation and programming experience
Hands-on experience with surveillance, AV, and technology solutions
Experience with IoT, AV, networking, home automation, and surveillance technologies