Enrollment Specialist

EnergyHub

New York, United States
Base: $50,000 - $55,000 usd; bonus/equity: not spe...
On-site
Manage enrollment process
Customer support
Incentive processing
EnergyHub empowers utilities and their customers to create a clean, distributed energy future

Job Summary

  • EnergyHub empowers utilities and their customers to create a clean, distributed energy future.
  • The Specialist would be responsible for helping with the entire end user enrollment process from customer support, incentive processing and invoicing, to attrition management and efforts to improve existing enrollment processes.
  • EnergyHub offers a generous benefits package including 100% paid medical for employees and a 401(k) with employer match.

Matching Summary

EnergyHub empowers utilities and their customers to create a clean, distributed energy future.

Salary

Base: $50,000 - $55,000 USD; Bonus/Equity: Not specified; Benefits: 100% paid medical, 401(k) with match, casual environment, flexible schedule, stocked fridge/pantry, Citi Bike membership, gym subsidy, paid parental leave, education assistance

Skills & Requirements

Must-have

  • manage enrollment process
  • customer support
  • incentive processing
  • MS Office, especially Excel
  • written and verbal communication skills

Nice-to-have

  • reporting software bugs
  • ticket management experience
  • outgoing and friendly personality
  • managing multiple tasks simultaneously

Key Requirements

  • Bachelor’s degree or extensive relevant experience
  • Experience in a process management role and/or customer support
  • Excellent attention to detail and organization skills

Work Rights

Not specified

Tailored Resume

Cover Letter