Customer Service Health Professional (all Genders)

Haleon

Not specified
Process customer orders efficiently
Monitor service levels and shortages
Collaborate with cross-functional teams
Haleon is seeking a Customer Service Health Professional to enhance customer relationships and ensure smooth order processing within their supply chain. The ideal candidate should have a background in supply chain management or order-to-cash environments and possess strong analytical and interpersonal skills

Job Summary

  • The Customer Service Health Professional is responsible for driving growth with external customers by providing excellent customer service and collaborative analysis.
  • You will work cross functionally with Customers, Supply Chain, Commercial & Accounting teams to ensure every order is successful from receipt to invoice.
  • Measure and report weekly KPI service level performance for Haleon customers, identifying key issues and trends and working as part of wider business teams to continuously improve service performance and maximise on-shelf availability.

Matching Summary

Match Score: 85

Haleon is seeking a Customer Service Health Professional to enhance customer relationships and ensure smooth order processing within their supply chain. The ideal candidate should have a background in supply chain management or order-to-cash environments and possess strong analytical and interpersonal skills.

Skills & Requirements

Must-have

  • Process customer orders efficiently
  • Monitor service levels and shortages
  • Collaborate with cross-functional teams
  • Manage customer relationships
  • Ensure perfect order fulfillment
  • Analyze and report KPI performance

Nice-to-have

  • Agile, performance-focused culture
  • Deep human understanding and trusted science
  • Bold ambitions and enormous opportunity
  • Win as One strategy

Key Requirements

  • Bachelors degree
  • Experience in Supply Chain or Order to Cash
  • Proficiency in Microsoft Office (Excel)
  • Strong numerical and analytical skills
  • Excellent interpersonal and communication skills
  • High attention to detail and ability to work to deadlines
  • Experience using SAP (ideal)

Work Rights

Not specified

Tailored Resume

Cover Letter