Customer Experience Coordinator (part Time) - Greenville, Sc

Veterinaryemergencygroupst

Greenville, SC, United States
Competitive compensation; pyrt-time credentialed v...
On-site
2+ years customer service experience
Advanced proficiency in practice management software
Ability to work nights weekends and holidays
The Veterinary Emergency Group (VEG) is seeking a part-time Customer Experience Coordinator in Greenville, SC, to enhance the customer experience for pet owners in an emergency veterinary setting. The ideal candidate should have strong customer service skills, emotional intelligence, and the ability to multitask in a dynamic environment

Job Summary

  • VEG is dedicated to transforming the emergency veterinary experience by creating a better environment for both pets and their owners.
  • The role involves greeting customers with warmth, routing urgent medical calls to doctors, and providing compassionate guidance on financial options.
  • Employees receive competitive compensation, unlimited ER continuing education, and travel stipends ranging from $400 to $1,000 per year.

Matching Summary

Match Score: 85

The Veterinary Emergency Group (VEG) is seeking a part-time Customer Experience Coordinator in Greenville, SC, to enhance the customer experience for pet owners in an emergency veterinary setting. The ideal candidate should have strong customer service skills, emotional intelligence, and the ability to multitask in a dynamic environment.

Salary

Competitive compensation; Part-time credentialed VEGgies receive $1,000/year travel stipend; Part-time uncredentialed VEGgies receive $400/year travel stipend

Skills & Requirements

Must-have

  • 2+ years customer service experience
  • Advanced proficiency in practice management software
  • Ability to work nights weekends and holidays
  • Willingness to work in noisy environment with odors
  • Strong multitasking skills in high stakes environments

Nice-to-have

  • Empathetic people-centric approach
  • High emotional intelligence and adaptability
  • Creative problem solving and innovation focus
  • Sense of humility and team ownership
  • Curious nature seeking continuous learning

Key Requirements

  • 2+ years of customer service experience
  • Availability for rotating night, weekend, and holiday shifts
  • Advanced computer and practice management software skills

Work Rights

Not specified

Tailored Resume

Cover Letter