Job Summary

• The role involves coaching and developing bilingual customer service representatives to deliver fast, friendly, and customer-focused experiences.
• Uline offers significant growth potential with complete health insurance, a 401(k) with a 6% employer match starting day one, and multiple bonus programs.
• Employees are expected to handle escalated customer issues, review interactions for quality, and facilitate team meetings to communicate policy updates.

Matching Summary

Salary

Base: $33 to $38 per hour; Bonus/Equity: Multiple bonus programs available; Benefits: Complete health insurance, 401(k) with 6% match, paid holidays, PTO, tuition assistance

Skills & Requirements

Key Requirements

• High School diploma or equivalent required
• Fluent in English and Spanish verbal and written
• 3+ years of customer service experience

Work Rights