Client Service Rep. (hybrid- Long Island, Ny)

Broadridge Business Process Outsourcing LLC

Edgewood, NY, United States
Base: $26.00- 30.00 usd; bonus/equity: bonus eligi...
Client service experience
Account management experience
Manage client expectations
Manage the delivery of contracted services, ensuring service level agreements (SLAs) and key performance indicators (KPIs) are consistently met or exceeded

Job Summary

  • Manage the delivery of contracted services, ensuring service level agreements (SLAs) and key performance indicators (KPIs) are consistently met or exceeded.
  • Serve as a trusted advisor to clients, providing day‑to‑day support, guidance, and proactive communication.
  • This role offers opportunities to work directly with high‑value clients, expand your professional skills, and contribute to the growth of client relationships across a variety of industries.

Matching Summary

Manage the delivery of contracted services, ensuring service level agreements (SLAs) and key performance indicators (KPIs) are consistently met or exceeded.

Salary

Base: $26.00- 30.00 USD; Bonus/Equity: Bonus Eligible; Benefits: Not specified

Skills & Requirements

Must-have

  • Client service experience
  • Account management experience
  • Manage client expectations
  • Manage multiple priorities
  • Deliver exceptional service

Nice-to-have

  • Trusted advisor to clients
  • Proactive communication
  • Build strong relationships
  • Collaborative team player
  • Results-driven mindset

Key Requirements

  • Proven ability to manage client expectations
  • Strong organizational skills
  • Excellent problem-solving skills
  • Effective communicator
  • Attention to detail

Work Rights

Not specified

Tailored Resume

Cover Letter