Product Technical Support Analyst

Worldpay (FIS)

Bachelor's degree in relevant field
Troubleshoot azure and sql server issues
Understanding of client/server application model
The role involves finding solutions to client functional and technical issues while managing them through to resolution

Job Summary

  • The role involves finding solutions to client functional and technical issues while managing them through to resolution.
  • Candidates must possess strong diagnostic skills and knowledge of Azure, SQL Server, and web server interactions.
  • FIS offers opportunities to make an impact in fintech with a focus on diversity, inclusivity, and professional growth.

Matching Summary

The role involves finding solutions to client functional and technical issues while managing them through to resolution.

Skills & Requirements

Must-have

  • Bachelor's degree in relevant field
  • Troubleshoot Azure and SQL Server issues
  • Understanding of Client/Server Application model
  • Knowledge of XML data structures
  • Experience with API concepts

Nice-to-have

  • Familiarity with Azure Kubernetes Service (AKS)
  • Effective communication skills
  • Ability to work under pressure
  • Relationship-building skills
  • Distributed team collaboration

Key Requirements

  • Bachelor's degree or equivalent experience
  • Technical diagnostic and problem-solving skills

Work Rights

Not specified

Tailored Resume

Cover Letter