Chapter Lead Customer Channels And Data (ccd) Non-financial Risk

Cytbjgs

Australia
End-to-end non-financial risk management
Technology risk, data governance, ai risk
Ai/model risk, operational risk
As Chapter Lead Customer Channels and Data (CCD) – Non‑Financial Risk, you will play a pivotal role in fostering a proactive risk and control culture while enabling CCD to deliver innovative, technology‑led outcomes safely and within risk appetite

Job Summary

  • As Chapter Lead Customer Channels and Data (CCD) – Non‑Financial Risk, you will play a pivotal role in fostering a proactive risk and control culture while enabling CCD to deliver innovative, technology‑led outcomes safely and within risk appetite.
  • You are accountable for end‑to‑end non‑financial risk management across customer and banker channels, data and analytics, AI and models, technology platforms, and supplier environments.
  • You’ll be empowered to lead, influence and make a real difference at scale—particularly as the business continues to build an AI‑enabled, data‑driven operating environment.

Matching Summary

As Chapter Lead Customer Channels and Data (CCD) – Non‑Financial Risk, you will play a pivotal role in fostering a proactive risk and control culture while enabling CCD to deliver innovative, technology‑led outcomes safely and within risk appetite.

Skills & Requirements

Must-have

  • end-to-end non-financial risk management
  • technology risk, data governance, AI risk
  • AI/model risk, operational risk
  • third-party/supplier risk
  • responsible and ethical AI practices
  • embedding human-in-the-loop controls

Nice-to-have

  • growth mindset and sound judgement
  • challenging constructively in fast-moving environments
  • people leadership capability and coaching
  • influencing and partnering with senior stakeholders

Key Requirements

  • Extensive experience in non-financial risk management
  • Deep expertise across technology, data, AI, model, operational, and supplier risk
  • Strong understanding of data, analytics, and model governance
  • Proven experience applying risk and change frameworks
  • Strong people leadership capability

Work Rights

Not specified

Tailored Resume

Cover Letter