Technical Support Specialist

miele.pt

Base: $45,000 to $60,000 annually; bonus/equity: n...
Not specified (assumed office environment with limited travel required)
Strong product and process knowledge
Experience in residential appliance repair
Proficiency in microsoft office
Miele is seeking a Technical Support Specialist to provide technical assistance primarily for residential appliances and secondary support for floorcare products. The role involves resolving technician issues, instructing on diagnostic tools, and collaborating with various teams to improve service processes

Job Summary

  • The Technical Support Specialist provides technical assistance to Dealers and Service Partners.
  • This role supports accurate diagnostics and effective repairs for Miele residential appliances.
  • Comprehensive benefits include health insurance, 401k with company match, and employee purchase programs.

Matching Summary

Match Score: 85

Miele is seeking a Technical Support Specialist to provide technical assistance primarily for residential appliances and secondary support for floorcare products. The role involves resolving technician issues, instructing on diagnostic tools, and collaborating with various teams to improve service processes.

Salary

Base: $45,000 to $60,000 annually; Bonus/Equity: Not specified; Benefits: Comprehensive health, dental and vision insurance

Skills & Requirements

Must-have

  • Strong product and process knowledge
  • Experience in residential appliance repair
  • Proficiency in Microsoft Office

Nice-to-have

  • Experience with Miele products
  • Strong attention to detail
  • Ability to work independently

Key Requirements

  • High school diploma or GED required
  • 5-7 years of relevant experience
  • Field-based experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter