Guest Services Rep

Advocate Aurora Health

Elgin, IL, US
Base: $18.85 - $28.30 ph; bonus/equity: not specif...
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Valid illinois driver's license
High school education required
Customer service experience
** Advocate Aurora Health is seeking a part-time Guest Services Representative for its Elgin, IL location. The role involves providing assistance to patients, families, and visitors within the hospital, ensuring a high level of customer service, and performing various logistical tasks. **

Job Summary

  • The role involves proactively greeting guests, providing wayfinding assistance, and escorting patients and visitors throughout the hospital campus.
  • Employees are responsible for operating shuttle services, transporting specimens, managing wheelchair assistance, and performing valet duties at the Center for Advanced Care.
  • Advocate Health offers a comprehensive suite of total rewards including health benefits, retirement plans, and educational assistance programs.

Matching Summary

Match Score: 75

** Advocate Aurora Health is seeking a part-time Guest Services Representative for its Elgin, IL location. The role involves providing assistance to patients, families, and visitors within the hospital, ensuring a high level of customer service, and performing various logistical tasks. **

Salary

Base: $18.85 - $28.30 per hour; Bonus/Equity: Not specified; Benefits: Paid Time Off, Medical/Dental/Vision, Retirement match

Skills & Requirements

Must-have

  • Valid Illinois Driver's License
  • High School education required
  • Customer service experience
  • Weekend and holiday availability
  • Ability to lift up to 100 pounds

Nice-to-have

  • Positive attitude and communication skills
  • Prior hospital or healthcare experience
  • Ability to work in extreme weather conditions
  • Experience with HIPAA privacy guidelines
  • Teamwork with volunteer services

Key Requirements

  • High School diploma or equivalent
  • Current valid Illinois Driver's License
  • 1-3 years of customer service experience
  • Clean driving record required
  • Physical ability to lift and push heavy loads

Work Rights

Not specified

Tailored Resume

Cover Letter